Website Terms
Website Terms of Use
Last updated: 30 September 2026
1. About these terms
These terms of use (the "Terms") apply to your use of www.sps-south.com (the "Website"). By using the Website you confirm that you accept these Terms and agree to comply with them. If you do not agree to these Terms, please do not use the Website.
2. Who we are
The Website is operated by SPS (South) Ltd ("SPS", "we", "us" or "our"), a company registered in England and Wales.
- Company number: 08954192
- VAT number: 328 9720 71
- Registered address: River Bank House, 65A Bishopstoke Road, Eastleigh, Hampshire SO50 6BF
- Trading address: "Cromwell", North Waltham Business Centre, Basingstoke RG25 2DJ
- Telephone: 0118 334 2254
- Email: info@sps-south.com
3. Other terms that may apply to you
These Terms cover your use of the Website only. The following also apply:
- Our Privacy Policy, which explains how we collect and use personal information and how we use cookies.
- Our Complaints Policy, which explains how to raise a concern and how we will handle it.
Any survey, installation or other work we carry out for you is governed by the separate written quotation, contract and terms supplied for that work, and not by these Terms.
4. Changes to these terms and to the Website
We may amend these Terms from time to time by updating this page, so please check it each time you use the Website. We may also update, suspend or withdraw all or part of the Website without notice, for example to reflect changes to our services, our accreditations or the law.
5. Using the Website
You may use the Website for lawful purposes only. You must not:
- use the Website in any way that breaches any applicable law or regulation, or that is fraudulent or harmful;
- knowingly introduce viruses, malware or any other material that is malicious or technologically harmful;
- attempt to gain unauthorised access to the Website, the server on which it is stored or any connected system;
- interfere with, disrupt or place an unreasonable load on the Website;
- use automated means to copy or harvest content or data from the Website without our written permission; or
- use our contact details or enquiry form to send unsolicited marketing.
6. Information on the Website
The content of the Website is provided for general information only. It is not technical, financial or professional advice, and it is not an offer that can be accepted to form a contract. Any description of energy savings, performance, funding or grant availability is a general guide: what is suitable or available for a particular property depends on a survey, the rules of the relevant scheme and the terms of our written quotation.
We make reasonable efforts to keep the information on the Website accurate and up to date, but we make no representations, warranties or guarantees, whether express or implied, that it is accurate, complete or current.
7. Intellectual property
We are the owner or licensee of all intellectual property rights in the Website and the material published on it, including text, photographs, case studies, documents and the SPS name and logo. Those works are protected by copyright and other laws.
You may view, print and download pages from the Website for your personal use or for your organisation's internal use. You must not modify the material, use it for commercial purposes or republish it without our written permission, and our status as the author must always be acknowledged.
Accreditation, certification and scheme logos shown on the Website are the trade marks of their respective owners and are displayed under the terms of our membership or certification. They must not be copied or used without the permission of the relevant owner.
8. Links to and from other websites
Where the Website contains links to other websites and resources provided by third parties, those links are provided for your information only. We have no control over the content of those websites and accept no responsibility for them, or for any loss or damage that may arise from your use of them.
You may link to the Website provided you do so in a way that is fair and legal, does not damage our reputation and does not suggest any form of association, approval or endorsement on our part where none exists.
9. Information you send to us
If you contact us through the Website, by email or by telephone, please make sure the information you provide is accurate. We will use any personal information you give us in accordance with our Privacy Policy.
10. Viruses and security
We do not guarantee that the Website will be secure or free from bugs or viruses. You are responsible for configuring your own information technology and for using your own virus protection software when accessing the Website.
11. Our responsibility for loss or damage
Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under English law. If you are a consumer, nothing in these Terms affects your statutory rights.
Subject to that, the Website is made available free of charge and for information only, and we will not be liable for any loss or damage arising from your use of, or inability to use, the Website or from your reliance on any content displayed on it. In particular, we will not be liable to business users for loss of profits, sales, business or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation, or any indirect or consequential loss or damage.
Our liability in connection with any work we carry out for you is set out in the contract for that work.
12. Complaints
If you are unhappy with any aspect of the Website or our services, please let us know. Our Complaints Policy explains how to make a complaint and how we will respond.
13. Governing law
These Terms, their subject matter and their formation are governed by English law. The courts of England and Wales will have jurisdiction, except that if you are a consumer living in Scotland or Northern Ireland you may also bring proceedings in your local courts.
14. Contact us
If you have any questions about these Terms, please email info@sps-south.com, call 0118 334 2254 or use our contact page.